WOW! Endeavoring to get to your purchaser service department by way of telephone is unachievable!! I attempted a few different amount and a person was disconnected!! One quantity I had been prompted to connect with attempted to have me order – not similar flight services. I believe I will have to return to United.
I been given a promo while in the mail from American Airways in reference to rapidly tracking to elite standing. Once i made an effort to log on to the Internet site inside the promo I could not discover it (aa.
To start with, major thanks and shout out on your Cust Svc rep Laura. She may be very friendly and was able to deal with my challenge promptly. You need to come to feel really privileged to acquire her as an staff.
She was good And that i hope she is on the flight subsequent spet After i am heading back to St Thomas Many thanks Mike
I spoke with Wanda this early morning about additional baggage and the nerostimulator implanted in my again. She was quite helpful, I'm glad that I termed and bought the right information and facts.
I will never be use AA once again!! I booked a flight for me and my son to affix our loved ones on getaway. Long Tale brief a thing came up and we have been not able to go at the moment. I known as your organization with over a months detect. Canceled the battle with cell phone rep John; who was very polite. He did not say anything about the amount of charge I will be come about for canceling the flight. I identified as back to talk to with regard to the charge and I was told that I could be cost $200 by AA and $fifty within the resource I utilized to ebook the flight per human being. Which i would've a $fifteen credit rating for every particular person… I questioned to talk to her supervisor and Michelle Morgan was the person I up coming talked to. She was no help, I asked to talk to her supervisor and she said that there was not a soul previously mentioned her. I explained to her which i was certain that there was someone above her. Eventually she said that I could visit the customer relations web-website. Again I asked her two times for her supervisor’s identify and he or she replied customer relations. I again advised her I preferred the identify of her immediate supervisor, the person that she noted to…the title provided was Jalia Elisidi .
Not just were being we not seated in Organization as told, we before long acquired the video clip system and WiFi was failing to function and we would not be able to pay attention to music or flicks for the duration of our ten hour flight. I often stay up for making the most of flicks on lengthy flights.
I’m producing to specific how discontent I am Along with the way American taken care of flights on April 29, 2016. My flight 3848 going to Memphis, TN from DCA was cancelled immediately after currently being delayed four six hrs. I was traveling to the rehearsal evening meal and a wedding the next working day And that i missed equally events. The following day I had to fly to charlotte and then to Memphis get redirected here and to leading it off bag didn’t appear over the flight with me And that i don’t know why.
my advantage no. is 37wrt16. i took flight no. 2910 from montgomery al on dec 24, arrived in colorado springs precisely the same working day. i have compensated for a roundtrip fare. i am scheduled to leave on dec 31. my dilemma to you personally is are you able to be sure to help me to return earlier. This really is why. the night i arrived in colorado springs, i had to be taken for the crisis room. i could not breathe adequately. I've a fundamental lung condition, which is inoperable. i visited my dr. just before i arrived for your Look at-up, instructed him in which i was going for the holidays.
When there was a few 50 percent hour to land I noticed the flight attendant who noticed us be guided to seat there, Mrs Fatima, she remenbered in exactly the same minute and I connect with him and he or she repeated that we really need to be there. In this particular moment he reported “please, don´t get worried, I´m not anxious any longer, so that you shouldn´t be apprehensive any longerâ€.
I was to tell you of my not so nice expericences with all your airline, and requesting a refund of my flight. First of all I used to be suppose to become about the 7:55am flight from Gulftport,MS.
I've to admit which i was selfishly content in order to ebook my flight in advance of your whole other buyers and which the agent was able to get rid of the charges.
I would love an tackle to mail a letter to American Airways Consumer Service, and I hope you may reply with this tackle.
Flight from Ft Lauderdale at 5pm connecting to Charlotte NC at six:30pm. The very first flight left 45 minutes late creating us miss our connecting flight to Harrisburg, Pa. Informed the subsequent flight could be at midnight so we wait around until then (I'm with my disabled 84 yr old mother) At midnight we are explained to the flight was cancelled, there have been no lodges obtainable and the following flight was 12 the following day.